Shipping & Returns
For questions or concerns while your order is in transit, please contact UPS / DHL / USPS directly.
UPS # 1-800-742-5877. DHL # 1-800-225-5345. USPS # 1-800-275-8777
Ships out Same Day / Next Day
Shipping on the same day is also calculated by weight and location, and will be calculated at the time of checkout. Express orders are shipped on the Same business day (except Saturdays, Sundays, and Holidays) orders must be placed before 12:00PM EST. Standard / Ground / Free shipping orders will be processed within 24-48 hours. The UPS/Fedex/USPS does not guarantee delivery times during Thanksgiving and Christmas weeks. ( For faster order shipment, please always choose express options.)
Once we receive your order, it is usually shipped based on the shipping option you have selected. Please add in this processing time for your order to the transit times shown above. If you order on Saturday, Sunday, or on a Holiday, your order will ship the following business day. We do not charge our customers handling fees if not stated otherwise.
When will I receive my order confirmation?
After placing an order on wholesalescarvesusa.com, you will receive an email confirmation.
If you do not receive an order confirmation within an hour:
1. Check your spam folder
2. Add the following email address to your contacts to ensure timely communication
If you do not receive an order tracking# within 24 hour:
1. We do not send shipment tracking#s on Saturdays, Sundays and all major US Hoildays.
2. Please check your spam folder.
3. Find your order status here.
4. Please contact us.
When will I receive my order?
UPS takes 1-5 business days to anywhere in the USA. DHL Express takes 1-5 business days to anywhere Worldwide. For USPS Priority international, Please allow 5-10 business days. Please track your order after receiving your tracking#s and you can get your estimated delivery date.
Please contact UPS / DHL / USPS directly if you have delivery related questions.
UPS # 1-800-742-5877, DHL # 1-800-225-5345 and USPS #1-800-275-8777
Incorrect Addresses/Zip code
Packages returned to us because of an incorrect or incomplete address or incorrect Zip code may be assessed a 15% surcharge. Incomplete/invalid address or incorrect Zip code information provided by the customer are the responsibility of the customer and are not eligible for a refund.
Warning: UPS/FedEx delivery will delay at least 1 business day for incorrect Zip code.
Yes, We shipping worldwide. Please submit your order with DHL Express / USPS Priority mail for international order.
No Custom Broker Fees with DHL Express and USPS Priority mail.!!
CUSTOMS AND/OR IMPORT TAXES:
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you the customer. We have no control over customs duties or import fees and sometimes we may not be able to predict their cost. Customs policies vary widely from country to country; you should contact your local customs office for further information.
Our 14 days Return Policy
Please click here to see our Return Policy. Thanks you!